At Stylenectars, managed by Uvantacus innovations, we strive to provide a seamless and hassle-free fashion shopping experience. In this policy, the terms “we,” “us,” and “our” denote Uvantacus innovations, while “you,” “your,” and “user” refer to our valued customers. By purchasing from our platform, you agree to the terms described below regarding returns and refunds. If you need to return an order, our return procedures are outlined for your convenience.
Return Eligibility
How to Initiate a Return
Step 1: Submit a Request
Email your return request including your Order ID and reason for return to uvantacusinnovations@gmail.com .
Step 2: Provide Supporting Evidence
If the product is defective, damaged, or incorrect, please attach clear photos showing the issue to help us process your request faster.
Step 3: Follow Return Guidelines
After approval of your return request, we will provide instructions to complete the return.
We retain the right to reject returns that do not comply with these guidelines.
Refund Procedure & Timeline
Once the returned product is received, our team will inspect it to ensure it meets the return criteria. You will then be informed whether your refund is approved or rejected. If approved, the refund will be issued to your original payment method within 5–7 business days. A confirmation email will be sent once the transaction is complete.
Partial Refunds
If an item meets only some return conditions (e.g., minor damage or missing packaging), a partial refund may be issued at our discretion.
Damaged, Defective, or Incorrect Orders
If you receive a product that is damaged, defective, or different from what you ordered, submit a return request within 48 hours of delivery. Please share clear photos or videos of the issue via email for prompt resolution.
Customer Support
For any questions or help regarding your return or refund, contact our customer support team at uvantacusinnovations@gmail.com .
We appreciate your trust in Stylenectars and are committed to ensuring your shopping experience is smooth and satisfactory.